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Returns & Refunds

Happy dog running outdoors for Rukka Pets returns and exchanges

Returns & Exchanges

Hassle-free returns. Happy dogs. Happy you.

Use our self-service returns portal below to return or exchange your order quickly and easily.

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30 Day Returns

You have 30 days from delivery to request a return or exchange.

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Easy Exchanges

Use our portal to request a return or exchange in minutes.

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Simple Process

Enter your order number and email address to get started.

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Buy With Confidence

Shop knowing returns and exchanges are straightforward.

Returns Policy Summary

You have 30 days from receiving your order to request a return or exchange. Items must be unused, clean, and have all original labels attached.

Start Your Return or Exchange

Enter your order number and email address in the portal below.